Training
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Improve Conflict Management Skills
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Basic Mediation Training September 19 and 26, 2011
and
October 21 and 28, 2011
8:30 am – 4:30 pm
400 W. Tuscarawas St., Canton, OH 44702
Cost: $99.00
CEU’s and CLE’s available for Social Workers, Counselors, Therapists, Educators, Attorneys
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Conflict Resolution
Skills Training
TBA
400 W. Tuscarawas St., Canton, OH 44702
Cost: $79.00
CEU’s available for Social Workers, Counselors, Marriage and Family Therapists and Educators
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Basic Mediation Training • Multiple Time Offerings
This two day training teaches the facilitative style of mediation. Basic mediation training is required to become a mediator and a prerequisite for any advanced mediation training. As third party neutrals, mediators help parties talk together, clarify issues, develop alternatives and make decisions. The process gives participants an opportunity to become more open to other perspectives, gain understanding and come to mutual agreement.
Topics Include:
- Definition and Benefits of Mediation and The Mediator’s Role
- Learn and practice the 5 Step Mediation Model for constructively managing conflict
- Mediation Techniques
- Learn how to identify information needed to resolve disputes
- How to prepare participants for mediation
- Moving participants from positions to interests
- Developing Options
- Culture and Ethics
- How to draft agreements
Cost: Basic Mediation Training $99.00
12 CEU’s available for Social Workers, Counselors, Family Therapists and Educators
12 CLE’s Continuing Legal Education Credit available
Location: Coleman Mediation Services,
400 West Tuscarawas Avenue, Canton Ohio 44702
Conflict Resolution Skills Training • Multiple Times Offered
A one day experiential and educational workshop designed to help individuals resolve conflict effectively.
Topics Include:
- Recognize how personal conflict management style can affect the process
- Effectively manage participants’ emotions
- Learn to identify information needed to resolve disputes
- How to be assertive, not aggressive in your communication
- How to negotiate agreement for mutual gain
- Improve communication and active listening skills
- Move participant from positions to interests
CEU’s available for Social Workers, Counselors, Marriage/Family Therapists and Educators
Cost: $79.00
Location: Coleman Mediation Services,
400 West Tuscarawas Avenue, Canton Ohio 44702
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These trainings are for any individual, who experiences difficulty with successful confrontation in either their professional or personal life, and would like to improve their skill set to more effectively respond to and manage conflict.
Training is beneficial whether you are a professional who formally resolves disputes, a manager who is asked to intervene in conflict resolution, or for personal development. Coleman Mediation Services provides an intensive, experiential skills training program. Participants learn and practice essential skills and techniques that improve the quality of communication in order to more effectively transform conflict into solutions. Topics include how to gather information, organize the discussion, generate options, and overcome impasse in order to develop mutual agreement.
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Presenters:
Teresa P. Cusma, M. ED and Marcy A. Axelband, A.M. LISW, are employed with Coleman Professional Services. As seasoned mediation professionals with extensive experience in court, school, workplace and community dispute resolution, they bring a practical and dynamic approach to learning.
phone: 330-430-9502.
Website: www.coleman-mediation.com
